top of page

​

Privacy Policy

​

Introduction

At Harris Away Days, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website and services, you agree to the terms of this Privacy Policy.

​

​​

​

​

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

  • Personal Details: Name, email address, phone number, and other contact information.

  • Passenger Details: Information about accompanying minors (collected only when accompanied by an adult).

  • Payment Information: Payment processing is handled by a secure third-party service. We do not store your payment details.

  • Cookies: Information gathered via cookies for website functionality, analytics, and marketing purposes.

​​

​

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: Through forms you complete on our website or communications you send us.

  • Cookies and Tracking Technologies: With your consent, we use cookies for website functionality, analytics, and marketing.

  • Third-Party Affiliates: We may recommend services via affiliate links, which may collect tracking data for commission purposes.

​​

​

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process your bookings and provide travel services.

  • To communicate important information about your trip.

  • To improve our website and customer experience.

  • To send marketing materials (only with your consent).

​​

​

4. Data Storage and Security

  • Data Location: Your data is stored securely on cloud servers and local systems in the UK.

  • Retention Period: Personal data is retained for at least two years, or longer if required by legal obligations.

  • Data Protection Measures: We implement robust security measures, including field encryption, secure backend calls, and restricted access, to protect your data.

​

5. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your data where applicable.

  • Objection: Object to the processing of your data for certain purposes (e.g., marketing).

To exercise your rights, please contact us via the Contact Page on our website or by email.

​​

​

6. Cookies

We use cookies to enhance your experience:

  • Functional Cookies: Necessary for website operation.

  • Analytics Cookies: Help us analyze site usage.

  • Marketing Cookies: Used to provide tailored advertising.

You can accept or decline cookies through our cookie management tool. Declining cookies may affect some site functionality.

​​

​

7. Data Sharing

We do not share your personal data with third parties, except for secure payment processing through our trusted partner.

​​

​

8. International Data Transfers

All data is processed and stored within the UK. We do not transfer data outside the UK or the European Economic Area (EEA).

​​

​

9. Accessibility

We are committed to making our services accessible to all users:

  • Support Options: You can contact us via phone or email for assistance with services or accessibility.

  • Accessibility Statement: For more details, please refer to our Accessibility Statement.

​

​

10. Complaints

If you have concerns about how we handle your data, you can contact us directly via the Contact Page. We will address your concerns promptly and work to resolve any issues.

​

​

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.

​

​

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Harris Away Days
Contact Page

bottom of page